Is du Pay safe and secure?

du Pay takes security seriously and has implemented several measures to ensure the safety of users' financial transactions.

Backend Security: du Pay operates on a highly-secure backend platform with high-grade security and availability. This platform is verified and licensed by the Central Bank of the UAE, indicating compliance with regulatory standards.

Mobile Number Verification: Access to du Pay is tied to your mobile number, and any change between the mobile number and phone will require reactivation of the account. This adds an additional layer of security by ensuring that the registered phone is associated with the correct account.

Transaction-Level Authentication: du Pay requires authentication at every level of a transaction. This means that users need to enter the PIN not just during the initial registration but also for each transaction, adding an extra layer of protection.

PIN Protection: During registration, users are required to set a personal identification number (PIN) to protect their du Pay account. This PIN serves as a basic form of authentication.

Biometric Authentication: du Pay offers advanced biometric authentication options such as fingerprint scan and/or face ID. These methods provide a more secure and convenient way for users to authenticate themselves, adding an additional layer of protection beyond the PIN.

Overall, these security features collectively contribute to a comprehensive security framework for du Pay, making it more resilient against unauthorized access and ensuring the safety of users' financial information and transactions.