This cashback offer (“Offer”) is provided by du Pay and is subject to the following terms and conditions:
1. General
• The Offer is valid for a limited time only and may be modified, suspended, or withdrawn at any time without prior notice, at du Pay’s sole discretion.
• The Offer is applicable only to eligible customers as determined by du Pay.
• Eligibility criteria, applicable transfer types, and qualifying amounts are defined by du Pay and may vary based on customer profile and transaction behavior. Customer will be informed on SMS/ Push notification regarding the eligibility criteria
• The Offer is limited to one cashback reward per customer during the campaign period, unless specified otherwise in the SMS/ Push notification
2. Cashback Conditions
• Cashback will be credited to the customer's du Pay wallet after the successful completion of a qualifying transaction.
• Transactions that are cancelled, reversed, or fail to meet eligibility criteria will not qualify for cashback.
• In case of International Money Transfer as criteria:
• Once the amount is credited into the beneficiary bank account/ mobile wallet or once cash is picked up by the beneficiary, cashback will be credited to the sender.
• The cashback is non-transferable, non-exchangeable, and cannot be combined with any other offers or promotions.
• du Pay reserves the right to withhold or deduct cashback if any form of fraud, misuse, or malpractice is suspected or identified.
3. Additional Information
• du Pay reserves the right to withhold or cancel the cashback reward in the event of suspected fraud, abuse, or violation of the Offer terms.
• By participating in this Offer, customers agree to these Terms and Conditions.
For more information or support, contact du Pay customer care: call us on 800 DU PAY (800 38 729) / email us at customercare@dupay.ae
