Coupon – Terms and Conditions

Coupon – Terms & Conditions

1. General

  • This coupon-based offer (“Offer”) is valid for a limited time only and may be modified, suspended, or withdrawn at any time without prior notice, at du Pay’s sole discretion.
  • The Offer is applicable only to eligible customers as determined by du Pay.
  • Eligibility criteria, applicable transaction types, and qualifying amounts are defined by du Pay and may vary based on customer profile or transaction behavior.
  • The Offer is limited to one coupon redemption per customer during the campaign period.

2. Coupon Redemption Conditions

  • Coupons must be redeemed according to the instructions specified at the time of issuance.
  • The coupon is non-transferable, non-exchangeable, and cannot be combined with any other offers or promotions.
  • Expired, canceled, or invalid coupons will not qualify for redemption.
  • du Pay reserves the right to withhold or invalidate coupon usage if any form of fraud, misuse, or malpractice is suspected or detected.

3. Additional Information

  • Coupons are valid only for the specified products, services, or transaction channels, as noted when distributed.
  • du Pay reserves the right to cancel or withhold coupon benefits in cases of suspected abuse or violation of these terms.
  • By using this Offer, customers agree to these Terms & Conditions.

For support, contact du Pay Customer Care at 800 du Pay (800 38 729) or customercare@dupay.ae