Account

What is du Pay?

What can I do with du Pay?

How can I register for a du Pay account?

Do I need to be a du mobile user to get registered in du Pay?

What are the eligibility criteria?

What is KYC?

Can I use face ID or biometrics to log in to du Pay?

Do I need a bank account to use du Pay?

Is there a minimum balance needed for du Pay?

What should I do if I’ve forgotten my PIN?

What if my visa or EID expires?

Can I have more than one du Pay account?

What should I do if I lose my phone?

What should I do if I lose my SIM card?

What if I change my number?

What if I change my network (number porting)?

How many attempts do I have to enter PIN?