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FAQ
How can I add funds to my du Pay wallet (or cash-in)?
How can I withdraw / transfer money from du Pay?
How much time does it take for my transfer to reach the beneficiary?
How far back of my past transactions can I view in du pay?
Is there a processing fee for cash-in?
Are there fees for transactions like transferring to a bank, another du Pay user, or international transfers?
How can I transfer money to a friend’s du Pay wallet?
Is it mandatory for the receiver to register in du Pay to use the received funds?
Can I perform a transaction if my ID has expired?
What is the maximum transfer limit on du Pay?
Can I transfer money to a credit card?
How can I find out why a payment or transfer is on hold or rejected?
Can I deposit cash into du Pay using cheque?